Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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WCO Supports Sudan in Improving Customs Risk Management

WCO Supports Sudan in Improving Customs Risk Management

A WCO assessment of Sudan Customs' risk management practices aims to support the country's implementation of the WTO Trade Facilitation Agreement. The report acknowledges progress while also identifying shortcomings and providing recommendations for improvement. This includes strengthening risk assessment methodologies, enhancing data analysis capabilities, and fostering better coordination among different customs units. The assessment seeks to optimize resource allocation and streamline customs procedures, ultimately contributing to increased trade efficiency and security for Sudan.

01/05/2026 Customs Knowledge
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WCO Workshop Enhances Risk Management for Asiapacific Customs

WCO Workshop Enhances Risk Management for Asiapacific Customs

The WCO Asia Pacific Regional Risk Management Accreditation Workshop was successfully held in Malaysia, aiming to cultivate a group of experts proficient in risk management to support customs administrations of member countries. Through rigorous selection and systematic training, participants mastered risk management tools and enhanced their professional skills. The event emphasized the core role of data analysis in customs risk management, contributing to building a secure and efficient global trade environment. The workshop underscored the importance of proactive risk assessment and mitigation strategies for improved customs operations.

01/05/2026 Customs Knowledge
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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Zimbabwe Enhances Crossborder Trade with Risk Management Training

Zimbabwe Enhances Crossborder Trade with Risk Management Training

The Zimbabwe Revenue Authority, with support from the WCO and HMRC, successfully conducted a risk management workshop. This initiative empowered cross-border regulatory agencies, enhanced risk management capabilities, and promoted trade facilitation. By strengthening risk management practices and coordinating border management efforts, Zimbabwe is building a more efficient and secure environment for cross-border trade. The workshop aimed to equip officials with the necessary skills to identify and mitigate risks associated with international trade, ultimately contributing to economic growth and improved border security.

01/05/2026 Customs Knowledge
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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Global Trade Adopts Coordinated Border Management for Security

Global Trade Adopts Coordinated Border Management for Security

Coordinated Border Management (CBM) aims to enhance trade efficiency while ensuring security and compliance. It requires inter-agency cooperation, risk management, and political support to address challenges and achieve mutual benefits for all stakeholders. CBM seeks to streamline processes, reduce costs, and improve the overall competitiveness of international trade. Effective implementation necessitates a holistic approach that considers both economic and security imperatives, fostering a collaborative environment between border agencies and trading communities. Ultimately, CBM contributes to sustainable economic growth and enhanced national security.

01/05/2026 Customs Knowledge
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WCO Aids Asiapacific in Plastic Waste Management Reform

WCO Aids Asiapacific in Plastic Waste Management Reform

The World Customs Organization (WCO) completed virtual diagnostic missions to Indonesian and Philippine Customs to assist in implementing the Basel Convention's plastic waste amendments. The project covers strategy, legal frameworks, procedures, enforcement, policy, and capacity building. It will provide detailed implementation plans and regional workshops to strengthen customs controls on plastic waste trade in the Asia-Pacific region. This initiative aims to enhance the collective response to the challenges posed by plastic waste and improve customs' ability to effectively manage its transboundary movement.

01/05/2026 Customs Knowledge
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WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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