WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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WCO Aids Palestinian Customs in Warehouse Management Upgrade

WCO Aids Palestinian Customs in Warehouse Management Upgrade

The World Customs Organization (WCO) facilitated a study visit for the Palestinian Customs Organization to learn from Morocco's experience in bonded warehouse management. This initiative aims to assist Palestine in establishing and improving its bonded warehouse system, enhancing risk management, and coordinating border management, aligning with the WTO's Trade Facilitation Agreement and promoting trade facilitation. This effort is part of the HMRC-WCO-UNCTAD project, financially supported by the UK government.

01/05/2026 Customs Knowledge
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WCO Workshop Boosts Global Customs Risk Management Skills

WCO Workshop Boosts Global Customs Risk Management Skills

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly held a pre-accreditation workshop on risk management, aiming to expand the pool of experts and enhance global customs risk control capabilities. Participants from five West African countries attended the workshop and are expected to obtain WCO accreditation, becoming an important force in the global customs field. This will help the WCO provide risk management support to its members.

01/05/2026 Customs Knowledge
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Colombia Mexico Boost Customs Risk Management Via GTFP

Colombia Mexico Boost Customs Risk Management Via GTFP

Supported by the WCO-SECO GTFP project, Colombian Customs visited Mexican Customs to learn about risk management practices and enhance its modernization. The visit combined online and offline sessions, focusing on risk identification, assessment, control, departmental collaboration, and IT infrastructure. This cooperation aims to promote trade facilitation and address global trade challenges. The knowledge gained will help Colombia improve its risk management system and contribute to more efficient and secure trade processes.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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WCO Supports Sudan in Improving Customs Risk Management

WCO Supports Sudan in Improving Customs Risk Management

A WCO assessment of Sudan Customs' risk management practices aims to support the country's implementation of the WTO Trade Facilitation Agreement. The report acknowledges progress while also identifying shortcomings and providing recommendations for improvement. This includes strengthening risk assessment methodologies, enhancing data analysis capabilities, and fostering better coordination among different customs units. The assessment seeks to optimize resource allocation and streamline customs procedures, ultimately contributing to increased trade efficiency and security for Sudan.

01/05/2026 Customs Knowledge
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WCO Workshop Enhances Risk Management for Asiapacific Customs

WCO Workshop Enhances Risk Management for Asiapacific Customs

The WCO Asia Pacific Regional Risk Management Accreditation Workshop was successfully held in Malaysia, aiming to cultivate a group of experts proficient in risk management to support customs administrations of member countries. Through rigorous selection and systematic training, participants mastered risk management tools and enhanced their professional skills. The event emphasized the core role of data analysis in customs risk management, contributing to building a secure and efficient global trade environment. The workshop underscored the importance of proactive risk assessment and mitigation strategies for improved customs operations.

01/05/2026 Customs Knowledge
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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Zimbabwe Enhances Crossborder Trade with Risk Management Training

Zimbabwe Enhances Crossborder Trade with Risk Management Training

The Zimbabwe Revenue Authority, with support from the WCO and HMRC, successfully conducted a risk management workshop. This initiative empowered cross-border regulatory agencies, enhanced risk management capabilities, and promoted trade facilitation. By strengthening risk management practices and coordinating border management efforts, Zimbabwe is building a more efficient and secure environment for cross-border trade. The workshop aimed to equip officials with the necessary skills to identify and mitigate risks associated with international trade, ultimately contributing to economic growth and improved border security.

01/05/2026 Customs Knowledge
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